Our client, in Zanesville, is seeking an Office Assistant to join their team!
Schedule is Monday through Friday 7:45am to 4pm. This is a temp to hire opportunity!
Duties and Responsibilities
Responsible for assisting with implementation and operation of the Client’s Housing Choice Voucher (HCV) program. Performs a variety of tasks related to that program. Specific duties include, but are not limited to the following:
- Responsible for maintaining confidential information including computer security codes, security system codes, keys, etc.
- Responsible for file management and rent calculation for a predetermined caseload.
- File management includes, but is not limited to: completion of rental calculation for interims, annuals, unit transfers, ports, initial move ins and all other changes.
- Responsible for assuring that all paperwork for the rental calculation is present in the file, all forms are signed and that rental calculations are completed.
- Creates letters, forms, reports, HAP contracts, office correspondence and other material.
- Takes and documents incoming calls, receives visitors and provides assistance by answering inquires, obtaining signatures and providing information.
- Sends letter to applicants, clients, landlords, etc.
- Makes photocopies and puts files together.
- Assists with landlord payroll procedures.
- Conducts briefing sessions for applicants, participants, owners and agencies.
- Assists with inspection process including, but not limited to rent reasonableness determinations and scheduling of inspections.
- Assists with data collection for HCV and FSS mandated HUD.
- Assists with the recruitment and case management of Family Self-Sufficiency (FSS) clients.
- Attends in person, telephone conference or virtual meetings.
Qualifications and Knowledge
- High school graduate or GED and a minimum of 3 years working with the public. Completion of college classes is preferred.
- Some knowledge of Authority policies and procedures and practices pertaining to HCV Program is preferred.
- Ability to understand and follow complex written and oral instructions and to effectively manage competing demands.
- Ability to meet and interact with the public and establish and maintain effective working relationships.
- Ability to make independent decisions.
- Ability to communicate and relate to people of diverse backgrounds and abilities.
- Ability to maintain effective working relationships with other employees, clients and the public.
- Ability to operate computer and other office equipment, with familiarity of Microsoft applications preferred.
- Must be bondable, have a valid Ohio Driver's License and be eligible for coverage under Authority fleet auto insurance.